Category: Great cultures

Your people are not loyal.

Navy Seals are the best bed makers you’ll meet. They learn how to make beds to perfection as part of their training.  If it’s not perfect, then they have to do it over.    But sometimes they will have do it over again, even if it is perfect. This drove some recruits mad – to […]

3 Conditions for Disruption

3 Conditions for Disruption These are the conditions for disruption, and I’ll use Uber as the example. A market is ripe for disruption when: 1. Existing solutions are far below satisfaction And yet users tolerate existing offers because there is no alternative. Taxis are stereotypically old, smelly cars, with gruff drivers, and high friction payment […]

The culture of a great podcast

“The Medium is the Message.” – Marshall McLuhan. Rogan has guests from the cultural zeitgeist, and he discusses current issues so the audience feels like they’re being educated (much the way people would get their news from the Daily show). But I find his use of the medium the most compelling reason. Here are the […]

What are you leaving on the table?

I walked away from what I thought was the best meeting ever… “Yes, we got everything we asked for!” I said. We had just walked out of a meeting with Zappos CEO Tony Hsieh, and he gave us all the resources we asked for to launch a new project. My colleague said, “That’s not good.” […]

Have you hired a ghost?

Dave Logan, author of Tribal Leadership, helped me see the power of a good listener, who has the ability to influence conversation without even saying anything. He said, “You can tell who has that kind of power because if they look at their watch then the whole room.”  Their presence holds the space of the […]

Do you have counter-balancing values?

In the Culture Blueprint I talk about how culture is related to systems theory.  There are feedback loops (culture feeds on itself). Here are the two kinds and why you should know about them: 1. Reinforcing Loops These are the values you want to be known for. You want reinforce behaviors that support these values. […]

How to Get to Inbox Zero

When people see I have zero emails in my inbox they can’t believe it.  I usually teach this to individuals or at companies, but I wanted more people to have it, so here is a webinar I created with the principles, hacks and tools.

The Great Culture Equalizer

It used to take me weeks to figure out a culture. I would spend a lot of time with the company and then write a long report about what’s going on. Now I can quickly diagnose a culture with this question: “Are people on time for meetings and do they end on time?” For culture […]

5 Most Engaging Ways to Use Social Media

Granted, this is coming from a guy who spends very little time on social media, but I think that’s actually an advantage. It seems that people crushing it in social media are very clear on who they are and what they value (Once again, it’s all about values). This all came to me in just a few […]