Category: Hiring

Adding Friction to Onboard Customers and Employees

I just signed up for a Virtual Assistant Service. They made it easy on me, by making it challenging. What? Yes. Stay with me here… They could have simply given me a button that said, “Sign up here.” Then they could have taken my money. Yes, that would have been an “easy” process. But how […]

Are you hiring for the right team?

In my book, the Culture Blueprint, I go over how to structure a hiring program. More and more I’ve found that diversity on a team is key. I spoke with an entrepreneur who only realized that he had hired people exactly like him once he had them all take the DISC personality test. There are […]