Engage Let's take your culture to the next level.

The Zappos.com Culture Strategist who can help your business.

It’s not the market. It’s not the economy. It’s not even your products and services…It’s culture that drives success. The first step is to understand how it works. Next you learn what is really happening in your culture. And then you can use the design tools and hacks to create the future. It all begins here…

Read below for information about Robert’s book, keynote, workshops and strategy sessions.

cultureblueprintThe Culture Blueprint

This is the step-by-step guide to developing the high-performance organization. Robert takes you through the principles, practices and culture hacks that allow you to truly see and shift your culture. It comes with a free audiobook version that you are free to share with your entire team!

Get the book now.

 

Featured in: RobertRichman-Press

“Robert developed a B2B culture consulting profit center within the Zappos Family of Companies with participants from the likes of Google, Eli Lilly, and Toyota. Through the process he overcame the major challenges of managing a team of 20, consulted for Fortune 500 companies, and acted as a spokesperson for Zappos by speaking at conferences around the world. Overall, our ROI of working with Robert was staggering, and I highly recommend working with him.”

– Aaron Magness (Senior Director of Brand Marketing, Zappos.com)

Thoughts from the Blog...

What are you leaving on the table?

I walked away from what I thought was the best meeting ever… “Yes, we got everything we asked for!” I said. We had just walked out of a meeting with Zappos CEO Tony Hsieh, and he gave us all the resources we asked for to launch a new project. My colleague said, “That’s not good.” […]

Have you hired a ghost?

Dave Logan, author of Tribal Leadership, helped me see the power of a good listener, who has the ability to influence conversation without even saying anything. He said, “You can tell who has that kind of power because if they look at their watch then the whole room.”  Their presence holds the space of the […]

The Secret of the Family Business

When I’m with a group of leaders and managers, there’s often one from a family business. They are the ones who throw me a curveball. Their culture questions are very different from the rest of the group. The conversation ends pretty quickly once I give them the answer they are not expecting. I say: “Family […]