Engage Let's take your culture to the next level.

The Zappos.com Culture Strategist who can help your business.

It’s not the market. It’s not the economy. It’s not even your products and services…It’s culture that drives success. The first step is to understand how it works. Next you learn what is really happening in your culture. And then you can use the design tools and hacks to create the future. It all begins here…

Read below for information about Robert’s book, keynote, workshops and strategy sessions.

cultureblueprintThe Culture Blueprint

This is the step-by-step guide to developing the high-performance organization. Robert takes you through the principles, practices and culture hacks that allow you to truly see and shift your culture. It comes with a free audiobook version that you are free to share with your entire team!

Get the book now.

 

Featured in: RobertRichman-Press

“Robert developed a B2B culture consulting profit center within the Zappos Family of Companies with participants from the likes of Google, Eli Lilly, and Toyota. Through the process he overcame the major challenges of managing a team of 20, consulted for Fortune 500 companies, and acted as a spokesperson for Zappos by speaking at conferences around the world. Overall, our ROI of working with Robert was staggering, and I highly recommend working with him.”

– Aaron Magness (Senior Director of Brand Marketing, Zappos.com)

Thoughts from the Blog...

The Real Purpose of Your To-Do List

You think it’s to Get Stuff Done, right? Wrong. That’s actually a by-product of a well-done system.  I’ve had to learn this the hard way, so hear me out… First, basic systems theory states that the purpose of a system is not the design of a system. The purpose of a system is determined by […]

Was it Boeing’s technology that failed, or the culture?

Robots don’t make planes (yet). People do. And when Boeing opened up a new plant, in a new state, the demand to meet deadlines was prioritized over procedures and standards. It’s all well-covered in a podcast by the New York Times.  It’s amazing how it can take decades to build a reputation, and only moments […]

Should we actively go for failure?

There’s a lot of talk about failure these days. It’s such a strange word because no one actually wants to fail. I just experienced it this weekend. I found a new group of guys to play soccer, and man they were on a totally different level. I couldn’t keep up. Not only that, I let […]