KEYNOTES

Inspiring stories, game-changing insights, and actionable content creates
an experience that lasts far beyond the speech.

 

WATCH ROBERT IN ACTION

Activate Your Culture

 

Robert’s speeches are a rallying call. People learn the power of culture and how they are directly responsible for creating and maintaining it.  Rather than a lecture, Robert shares inspiring stories and great techniques to create a thriving workplace immediately.

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“I brought Robert in for a speech…he gave us an experience that became a catalyst moment. The teams not only saw the importance of a strong culture, they are now excited about it and realize it’s everyone’s responsibility, not just mine as CEO.”

James Wallace
CEO Scorpio Media

Built for Growth: The Values Based Company

Engaged employees are productive, efficient, and have a great time. This means low turnover, and highly motivated employees you don’t have to micro manage. Values-based companies have employees who manage and motivate themselves.

Robert shares stories of the strength of the core values at Zappos.com (A company that became the #6 Best Place to Work in America and #1 in Customer Service), then shares the science behind why they work so well.

Once you learn the secrets behind how values work, you will know how to shape culture. Robert gives the group a process to use in discovering and then implementing the values across the organization.

IN THIS KEYNOTE, YOU’LL GET:
  • Inspiring stories about how companies shifted their industries.
  • Counter-intuitive principles to actively created disruption (rather than getting disrupted!)
  • How to create stability in your organization, so that it’s safe to disrupt without jeopardizing the company.
  • Techniques for shaking up jobs and careers in a way that enlivens people and reinvigorates their passion.
  • Activate demonstrations, Q&A and live disruption.

“A lot of people who attended are still talking about you and asking how they can get in touch with you and your book…great job the experience was AWESOME and ACHIEVED!! Thanks so much for totally blowing my expectation clear out of the water!!”

Beena Patel

Toyota Financial Services

Culture Hacking

Culture Hacking a way for anyone at any level to shift the culture. As Culture Strategist for Zappos.com and the manager of Zappos Insights, Robert learned how to create change fast by using the power of hacking for good and applying them to culture. Robert leaves the group with three high leverage tools that can be used immediately to create long-term change.

Audiences are excited to become culture hackers and often report making changes the very next day.

IN THIS KEYNOTE, YOU’LL GET:
  • How Hackers exploit networks, and what we can learn from them to shift the network of people.
  • Why it’s better to destroy what’s not working than to spend time and money on initiatives that may not work.
  • How to turn customer and employee complaints into innovation.
  • Pre-fabricated culture hacks based on years of testing.
  • Why standard feedback mechanisms don’t work, and how to hack them.
  • The secret to learning what is that you don’t know that you don’t know.

“Thank you so much for speaking at our conference. In 8 years of the “Facilitating Leadership in Excellence” event, you were the BEST! I will be getting your information and I will work on making a cultural paradigm shift with our dealership teams! Your energy and passion stirred up revival! BRAVO!!!”

Cheryl Bauman

Facilitator in Standards for Excellent, GM

The Dynamics of Disruption

Change is the new normal. Entire industries are being disrupted. Simply having a great product and service does not guarantee market leadership. And employees who are simply doing a good job is no longer the standard for a world class company.

In this talk Robert shares stories about disruption, and the principles behind it. It then gets really exciting when he shows how they can be applied to your business in a counter-intuitive way.  People at all levels of the company will benefit from learning how they can out-do themselves, increasing both performance, as well as people’s passion for their own jobs.

IN THIS KEYNOTE, YOU’LL GET:
  • How the best organizations in the world keep their people inspired.
  • Why most culture work is actually the equivalent of spoiling children.
  • How to take the principles of online gaming and apply them to creating the most engaging experience for employees.
  • What to look for in new employees and questions that will help you learn the truth immediately.
  • The #1 metric to measure culture and how one small shift can create massive engagement.

“I was blown away. Robert’s insights and humor were so engaging, and I’ve already started thinking like a culture hacker. I realized the importance of leading by example, and I’m empowering my team to act as culture hackers.”

Suzanne Sully-Pniewski
Lowe’s Store Manager, Buffalo, NY